Privacy Policy
This Privacy Policy describes how Assetz Property Group ("we", "us", "our") collects, uses, and protects the personal information you provide when using this marketing website for Assetz Trees & Tandem (the "Site"). By accessing or using the Site, you agree to the practices described below.
1. Information We Collect
We collect the following types of information when you interact with the Site:
- Personal Information — name, email address, phone number, and any additional details you voluntarily provide through lead forms, brochure requests, or site-visit bookings.
- Usage Data — IP address, browser type, device information, pages viewed, time spent on the Site, and referring URLs, collected automatically via cookies and analytics tools.
- Communication Data — records of correspondence when you contact our sales team, customer support, or otherwise communicate with us.
2. How We Use Your Information
We use the information collected to:
- Respond to your enquiries and provide requested services (price sheets, brochures, site visits, EMI calculations).
- Connect you with our sales advisors and channel partners for follow-up communication.
- Send you marketing communications about Assetz properties, offers, and updates — only if you have opted in.
- Improve our Site, services, and customer experience through analytics and feedback.
- Comply with applicable legal obligations, including RERA regulations.
3. Sharing of Your Information
We do not sell your personal information. We may share it with:
- Internal teams — sales, marketing, customer service, and project management teams within Assetz Property Group.
- Channel partners — RERA-registered brokers and partner firms who assist in sales and customer service.
- Service providers — third-party vendors who help us operate the Site, send communications, or deliver services (e.g., email platforms, CRM systems, analytics providers). These vendors are contractually bound to keep your data confidential.
- Regulatory authorities — when required by law or to protect our legal rights.
4. Cookies & Tracking Technologies
The Site uses cookies, web beacons, and similar technologies to enhance your browsing experience, remember your preferences, and analyse traffic. You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.
5. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal and contractual obligations.
- Opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.
- Withdraw consent where processing is based on consent.
7. Third-Party Links
The Site may contain links to third-party websites (e.g., RERA, banking partners). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies separately.
8. Children's Privacy
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of the Site after such changes constitutes your acceptance of the updated policy.
10. Contact
For questions or concerns related to this Privacy Policy, please reach out through the contact form on the main site.